Best website builder for small business
Introduction
Creating a website is no longer the domain of specialised tech experts; it's a task that virtually anyone can accomplish, thanks to website builders. These incredibly useful platforms empower individuals and businesses to establish a compelling online presence without grappling with the intricacies of coding. From drag-and-drop builder interfaces to pre-designed templates and content management systems to SEO tools, website builders come packed with features to simplify the entire process. This comprehensive guide delves into the realm of website builders, highlighting key features, types, and specific benefits for New Zealanders to help you make an informed choice for your digital journey.
Our Recommendation:
WordPress is the Best Website Builder for small business.
WordPress stands out as the best choice for small businesses looking to establish a robust online presence. Its user-friendly platform allows even those without coding expertise to build a professional website, thanks to an intuitive dashboard and flexible page builders. Beyond mere aesthetics, WordPress is incredibly functional, offering a vast array of themes and customisation options to perfectly align with any brand's identity. Its extensive plugin ecosystem extends functionality, encompassing everything from simple contact forms to comprehensive e-commerce solutions. Furthermore, as an open-source platform, WordPress benefits from a global community of developers continually enhancing its security and performance features, ensuring that your business website remains secure and operates smoothly. This ongoing development and support make WordPress a reliable and scalable solution for small businesses aiming for long-term digital success.
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What is a Website Builder?
A website builder is a tool or platform that allows users to create websites without the need for manual coding. These platforms offer a range of features and functionalities to help individuals and businesses establish an online presence. Website builders often come with pre-designed templates, drag-and-drop interfaces, and various customisation options, making it easier for users to create a website that suits their needs.
Key Features of a Website Builder:
- Drag-and-Drop Interface: Allows users to easily place elements like text, images, and videos on a webpage.
- Pre-Designed Templates: Offers a variety of templates that users can choose from, which can then be customized further.
- Content Management: Provides an easy way to manage and update website content.
- SEO Tools: Includes features to help optimize the website for search engines.
- E-commerce Capabilities: Some website builders offer built-in e-commerce features like shopping carts, payment gateways, and inventory management.
- Mobile Responsiveness: Having a Mobile-Ready Website ensures the website looks good and functions well on mobile devices.
- Hosting Services: Many website builders also offer hosting, so users don't have to purchase it separately.
- Customer Support: Provides support through various channels like email, chat, and tutorials.
Types of Website Builders:
- Online Website Builders: These are web-based and run on the provider's service. Examples include Wix, Squarespace, and Weebly.
- Offline Website Builders: These require you to download software on your computer. Once you create the website, you can upload it to any web host. Examples include Adobe Dreamweaver and Microsoft Expression Web.
- CMS (Content Management System): These are more advanced and offer greater flexibility but may require a learning curve. Examples include WordPress and Joomla.
Website builders are a popular choice for those who want to create a website quickly and without the need for specialized technical skills. They are particularly useful for small businesses, freelancers, bloggers, and anyone looking to establish an online presence.
Download our free guide to learn the secrets to a successful website project, featuring tips that you can implement straight away.
Website builders are a popular choice for those who want to create a website quickly and without the need for specialized technical skills. They are particularly useful for small businesses, freelancers, bloggers, and anyone looking to establish an online presence.

Why Use a Website Builder in NZ?
This section will explore the advantages of using a website builder, focusing on aspects like local servers and SEO benefits, cost-effectiveness, and user-friendly features.
Local Servers and SEO Benefits
One of the significant advantages of using a website builder based in New Zealand is access to local servers. Hosting your website on a local server can drastically improve your site's speed and performance for local visitors. Faster load times enhance user experience and positively affect your website's SEO rankings. Search engines like Google prioritise websites that load quickly, especially on mobile devices. Moreover, local hosting can also provide SEO benefits regarding local search rankings. Search engines often consider the server's geographical location when determining the relevance of a website to a particular search query. By hosting your website in New Zealand, you're more likely to rank higher in local search results, making it easier for Kiwis to find your business or service.
However, choosing a hosting company with servers or data centres in NZ or Australia can also achieve this advantage. For most small to medium websites, the difference in speed between an NZ server and an Australian one or even one located in Singapore may not be significant enough to impact the user experience or SEO. A few companies offer Local NZ hosting, but at present, I am not aware of one I would recommend.
I would recommend the following hosting:
- SiteGround: Known for its excellent customer service and uptime, SiteGround has data centres worldwide, including in Australia. Unfortunately, you can not purchase a Siteground plan from NZ at present.
- WP Engine: WP Engine is renowned for its high-quality, managed WordPress hosting that offers robust performance, excellent customer support, and a range of premium features designed for scalability and security. They have a data centre in Sydney, Australia.
- Umbrellar: This was an NZ local hosting company with local data centres in Auckland and Christchurch - unfortunately, it was bought out by another company and no longer offers small business hosting.
Choosing a NZ-based website builder may be limiting. Selecting an international website builder will give you access to a wealth of information and options. Our favourite is WordPress. WordPress is our top choice for business websites in Auckland due to its user-friendly interface. Thanks to its intuitive dashboard and easy-to-use page builders, you don't need coding skills to create a professional site. The platform offers a variety of themes and customisation options to align with your brand, whether you're in e-commerce or services. WordPress also provides plugins for added functionality, such as contact forms and social media integration. Being an open-source platform, it's continuously updated for security and performance, making it a reliable long-term solution for your business website.
Cost-Effectiveness
Building a website from scratch can be expensive, especially if you hire a team of web developers and designers. However, website builders offer a cost-effective solution to this problem. With a variety of plans to choose from, you can start with a basic package and upgrade as your needs grow. Most website builders offer a range of free templates, and the drag-and-drop functionality eliminates the need for coding knowledge.
User-Friendly Features
One of the main draws of a website builder is its ease of use. Most website builders have a user-friendly interface that even those with minimal technical skills can navigate. Features like drag-and-drop editors, pre-designed templates, and built-in SEO tools make the process of building a website as straightforward as possible.
In addition to these, many website builders offer a range of add-ons and plugins specifically tailored for the New Zealand market. Whether integrating with a local payment gateway or setting up a New Zealand-specific shipping method for an e-commerce site, these features can be incredibly beneficial.
Using a website builder in NZ offers numerous advantages that can help you establish a strong online presence. The local servers provide SEO benefits, and improved site performance, the cost-effectiveness of these platforms makes them accessible to almost anyone, and the user-friendly features ensure that you can build a professional-looking website without any technical expertise. So if you're in New Zealand and considering setting up a website, a local website builder could be the perfect solution for you.
Many international website builders offer a range of add-ons and plugins specifically tailored for the New Zealand market. Whether integrating with a local payment gateway or setting up a New Zealand-specific shipping method for an e-commerce site, these features can be incredibly beneficial.

How to Choose the Best Website Builder for your small business
There are many website-building platforms available in the digital marketplace. However, convenience comes with its challenges: the difficulty of picking the right one for your needs. This section will delve into the key factors to consider when selecting a website builder, focusing on budget, pricing, features, and flexibility.
Budget and Pricing
Free vs. Paid
Most website builders offer a free plan, but these usually have limitations like branded domain names (e.g., yoursite.websitebuilder.com) and restricted functionalities. While the free plans are a good starting point, they are often unsuitable for professional or business use. Consider a paid plan if you want to set up a more polished and functional site. In the long run, paying a professional to work with an affordable website builder may offer the best investment.
Price Range
Prices can range widely from $5 to $50 (or more) per month, depending on the features and support offered. Determine your budget first and then look for a website builder with maximum features within that budget.
Hidden Costs
Beware of hidden costs, such as charges for additional bandwidth, premium themes, or e-commerce functionalities. Read the fine print to understand what’s included and what you'll have to pay extra for.
Value for Money
The cheapest plan may not provide the necessary functionalities, and the most expensive plans may offer features you don’t really require. Align your budget with your needs, and opt for a plan that provides good value for money.
Features
Templates and Design
The first thing your visitors will notice is the design of your website. Choose a builder that offers a variety of professional, modern templates that are also responsive (mobile-friendly).
Customisation
Some website builders offer more customization options than others. If you have specific design or functionality needs, make sure your chosen builder allows for extensive customization.
SEO Features
Search Engine Optimization (SEO) is crucial for your website's visibility. Look for builders that offer SEO features, which will help your site rank higher in search engines.
Blogging and Content Management
If you plan to run a blog or regularly update content, check whether the website builder has a robust content management system (CMS).
Ecommerce Capabilities
If you intend to sell products or services online, you'll need a website builder that offers ecommerce features like shopping carts, payment gateways, and inventory management.
Flexibility
Scalability
Your business may grow, and your website must grow with it. Ensure the website builder you choose can handle increasing traffic and additional pages or functionalities.
Plugin and App Store
A good website builder should offer a range of plugins or apps that you can add to your site to provide extra features. This makes your website more scalable as you can add functionalities as needed.
Platform Lock-in
Some website builders make moving your website data to a different platform difficult. If you want to switch builders later, ensure the one you choose doesn't lock you in.
Technology Stack
Consider the technology the website builder uses. If you're familiar with a particular coding language, you may find it easier to use a website builder that uses the same language for customizations.
Choosing the right website builder can be daunting, but evaluating your options based on these key factors can make a world of difference. Remember, the best website builder will align with your budget, offer the features you need, and provide the flexibility to grow with your goals. Talk to an experienced web designer to discuss your needs.
Choosing the right website builder can be daunting, but evaluating your options based on these key factors can make a world of difference. Remember, the best website builder will align with your budget, offer the features you need, and provide the flexibility to grow with your goals. Talk to an experienced web designer to discuss your needs.

How to choose among the companies that build websites for small businesses
Choosing the right company to build your small business website is crucial for establishing a successful online presence. Working with a professional small business web design company can enhance your brand, attract new customers, and boost sales. This article will guide you through the key factors to consider when selecting a web development company that meets your business needs.
Define Your Website Goals
- Purpose of Your Site: Determine what you want your website to achieve. Are you looking to generate online sales, provide information, or perhaps both? Understanding your objectives will help you communicate your needs clearly to potential web developers.
- Required Features: List the specific features you need, such as e-commerce functionalities, blogs, or contact forms. This will ensure the company you choose can cater to your particular requirements.
Set Your Budget
- Cost Considerations: Website development costs can vary widely. Define your budget early to guide your discussions with potential companies. Remember, the cheapest option may not always offer the best value.
- Future Scalability: Consider a company that can scale your website as your business grows. This might mean a higher initial cost but can save money and hassle in the long run.
Assess Company Expertise and Experience
- Portfolio Review: Examine the company's previous work to gauge its expertise and style. This can give you an insight into their design aesthetic and technical skills.
- Specialisation: Some companies specialise in certain types of websites or industries. A company familiar with your sector may offer insights and functionality tailored to your market.
Evaluate Their Process and Communication
- Development Process: Understand how the company approaches website development. A structured process that includes stages for planning, design, development, and testing ensures a higher-quality final product.
- Communication Style: Choose a company that communicates clearly and promptly. Effective communication throughout the project is essential for meeting deadlines and realising your vision.
Consider Local Developers
- Local Advantage: Hiring a local web development company can have advantages, such as better alignment with local business practices and easier in-person meetings.
- Support Local Business: Additionally, supporting local businesses can foster community and economic benefits.
Read Client Testimonials and Reviews
- Client Feedback: Look for testimonials and reviews to understand the company’s reliability and customer service. Client feedback can provide valuable insights into the company’s strengths and weaknesses.
- Ask for References: Don’t hesitate to ask for references. Speaking to previous clients can help you gauge the company’s effectiveness and customer satisfaction.
Choosing the right company to build your small business website is a decision that will have a long-lasting impact on your business. Take your time to research and select a company that aligns with your business goals, budget, and values.
Start by listing your website needs and budget. Reach out to several companies, review their portfolios, and discuss your project to see who best understands your vision. With the right partner, your website can become a powerful business tool.

The real challenge lies in optimising your website to reach its maximum potential. Key strategies to maximize your website's potential include SEO strategies, mobile responsiveness, and the importance of regular updates.

Tips for Maximizing Your Website's Potential
The real challenge lies in optimising your website to reach its maximum potential. In this article, we’ll explore key strategies to maximize your website's potential, focusing on SEO strategies, mobile responsiveness, and the importance of regular updates.
SEO Strategies: Be Search Engine Friendly
Search Engine Optimization (SEO) is the cornerstone of any effective digital marketing strategy. Here’s how to make an SEO-friendly website.
Keywords
Conduct keyword research to identify phrases and terms that your target audience will likely use when searching for products, services, or information you offer. Incorporate these keywords naturally into your content, meta descriptions, and titles.
Quality Content
Create high-quality, relevant content that adds value to your audience. This not only attracts visitors but also signals to search engines that your website is a reliable source of information.
Backlinks
High-quality backlinks from reputable websites can significantly boost your site’s credibility in the eyes of search engines. Focus on building a strong backlink profile through guest posting, collaborations, and quality content that people want to share.
User Experience
Search engines like Google also consider user experience as a ranking factor. A website that’s easy to navigate has fast loading times and is generally user-friendly can rank higher than one that’s not.
Mobile Responsiveness: Don't Ignore the Mobile Users
With the increasing use of smartphones for internet browsing, having a mobile-responsive website is non-negotiable.
Design for Mobile
Use responsive design to ensure that your website adjusts automatically to fit the screen size of the device it is being viewed on. Most modern website builders offer this feature.
Simplify Navigation
Mobile screens are smaller, so make navigation as simple as possible. Consider a hamburger menu and ensure that clickable elements are easily accessible on mobile.
Optimise Images and Videos
Compress images and videos to ensure they load quickly on mobile devices. Slow-loading media can frustrate mobile users and lead to higher bounce rates.
Test Regularly
Regularly test your website on various mobile devices to ensure that it's mobile-friendly and user-friendly.
Regular Updates: Keep Your Content Fresh
The internet is an ever-changing landscape, and an outdated website can quickly fall out of favour with both users and search engines.
Content Updates
Regularly update your blog, articles, and other content to keep things fresh. This keeps your audience engaged and provides more opportunities for your website to rank for different keywords.
Technical Updates
Make sure to update the backend of your website, including plugins, CMS, and any other software you’re using. This keeps your website secure and functioning smoothly.
Monitor Performance
Regularly check the analytics to understand user behaviour and performance metrics. Use these insights to decide what to update or change on your website.
User Feedback
Be open to feedback from your users. If you find a particular feature or piece of content not resonating well, consider updating it or removing it altogether.
Maximizing your website's potential is a multi-faceted task that requires ongoing effort. Implementing strong SEO strategies will make your website more visible, ensuring mobile responsiveness will cater to a broader audience, and making regular updates will keep your website fresh and engaging. Focusing on these core areas can significantly improve your website's performance, reach, and effectiveness.
Conclusion
Whether you are an individual looking to blog, a freelancer hoping to showcase a portfolio, or a small business aiming for an online storefront, website builders offer a convenient, cost-effective, and efficient way to create a website that suits your needs. For those based in New Zealand, choosing a local or internationally renowned website builder has its own advantages, from local servers boosting SEO to features specifically tailored for the Kiwi market. Whatever your goals, aligning your needs with the features offered by these platforms can set you on a path to digital success. Now that you have this knowledge, it's time to embark on your website-building adventure.