Website Care Plans

Our website care plans provide our clients with maintenance and fast support. You will have peace of mind knowing your WordPress Website is in good hands. We take security very seriously and have partnered with dozens of small business owners to keep their website protected, maintained and updated.

Website Care Plans are highly recommended for the following reasons:

Enjoy peace of mind, knowing someone is regularly giving your website some love.
Daily cloud backups, 24/7 Uptime Monitoring, WordPress Database optimisation, spam and revision cleanups are standard.

Recent priority support. Clients who are subscribed to a website care package receive fast support.

WordPress Care Plans cover your website maintenance including software updates and security updates. WordPress updates, theme framework and plugins updates. Enjoy the proactive upkeep of your website rather than the reactive fixes. This reduces the tyranny of the urgent for you, the business owner knowing that your website is up and running.

In the event that your site is hacked or something goes wrong with your hosting, you can be assured you have an archive of daily backups with ManageWP and we will do our best to get your site up and running quickly.

Plan includes SEO tracking for keyword phrases and automated monthly reporting including your google analytic site traffic. This monthly report gives you a quick summary so you can get a good overview of how things are going and alert you to any changes.

Our Care plans also include some premium plugin licencing and font services.

We are here to help you find solutions to your business problems as well as see the potential opportunities. No matter how well your business runs, there is always room for improvement one step at a time.

In our higher level plans, we work with you to achieve your online marketing goals.

Feedback from our Website Care Plan Clients:

Tarnya is easy to contact and communicate with. That fact that any changes or ideas I have for the website are implemented without delay is a big plus for me! ~Peter AOK Driving School

I tried to do everything myself, it is just not worth the hassle. I am so glad I found you

Website Care Plan Pricing

Basic

From Monthly + GST

$45

Our basic maintenance plan that covers the background essential upkeep for informational websites

Essential Care of your website and access to a reduced rate support ticket

Monthly Software and Security updates including WordPress core, plugins and themes.

Daily cloud backups

24/7 Uptime Monitoring

Database optimisation

Spam and revision cleanups

Security scanning

Automated Monthly reporting

Access to priority support at a special rate*

Includes the following premium licences Genesis framework, Beaver Builder, Powerpack licence, Gravity Forms and premium fonts licence from fonts.com. Valued at over $350 per year just for the licences.

Available on 6 monthly renewal for $225 + GST

Essential

From Monthly + GST

$70

Our essential plan that includes 1 support ticket each month

This plan is suitable if you need occasional support

Software and security updates including WordPress core, plugins and themes

Daily cloud backups

24/7 Uptime Monitoring

Database optimisation

Spam and revision cleanups

Security scanning

1 support ticket per month with access to priority support at a special rate*

SEO tracking for 5 keyword phrases

Automated Monthly reporting

Includes the following premium licences Genesis framework, Beaver Builder, Powerpack for Beaver Builder, Gravity Forms and premium fonts licence from fonts.com. Valued at over $350 per year.

Available on annual renewal for $599 + GST

Custom

From Monthly + GST

$120

Custom care plan for additional care needs

The next step up from the essential plan that give more support time per month.

Software and security updates updates including WordPress core, plugins and themes

Daily cloud backups

24/7 Uptime Monitoring

Database optimisation

Spam and revision cleanups

Security scanning

up to 2 support tickets per month* with access to priority support at a special rate. Max 1 hour/month*

SEO tracking for 10 keyword phrases

Automated Monthly reporting

Includes the following premium licences Genesis framework, Beaver Builder, Powerpack for Beaver Builder, Gravity Forms and premium fonts licence from fonts.com. Valued at over $350 per year.

Note: Discounts available for small non-profit clients and long-standing customers.

Prices do not include hosting.

Ready to find out more?

Drop us a line today for a free quote!

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FAQ about Website Care Plans

Is there any contract?

What is a support ticket*?

A support ticket is defined as any small task which would require less than half an hour to complete including small styling changes, fix small errors, add testimonials and content changes etc. It does not cover advanced changes like adding an e-commerce shop. If you are on a website care plan additional support time can be purchased at a reduced hourly rate. Please see my pricing page for my rates.

What happens if my site is hacked or I break it?

Do you support email services?

We do not support email services. Our plans do not include email hosting or hosting. We can assist you with email difficulties on a per hour basis. Most often you need to contact your hosting company. Please read our article on recommended WordPress Hosting.

For email hosting, we recommend Gmail for Business. Gmail for Business has a huge storage, it can be accessed from anywhere, the apps for your phone allow easy configuration as well as extra features. The security is excellent and the spam filtering is better than most.

Does the support time rollover?

How soon will be the support task be completed?

What premium plugins are included?

What is included in your Website Consultation Call or Meeting

In our Gold website care plan package, we offer a quarterly Website Consultation Call or Meeting.

This includes a website review, which will take a detailed look at your website traffic, conversion rates as well as identify opportunities. It also identifies any potential issues like recent Google changes. It is also an opportunity to keep us informed about any changes in your business. Website reviews are there to help you advise you how to make full use of your website, your social media marketing, email marketing etc to achieve your business aims.

Interested in a Website Care Plan? Please complete the form below

Please note: If you are a new customer and we have not worked on your website before, we will require a website maintenance audit (details below) before we can begin the website care plan. Please complete the form below and we will contact you to discuss.

Website Maintenance audit

Complete backup of your website
Upgrade plugins and core software
Check speed and performance
Check malware
Check for broken links

Audit Report

You will receive a report with recommendations to help improve your website or any requirements to bring your website to a good standing. This might include SEO, image selection, a theme change, text, or formatting.