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Website Care Plans

Monthly maintenance plans

Our website care plans provide you with a website maintenance plan combined with fast support. You will have peace of mind knowing your WordPress Website is in good hands.

We take security very seriously and have partnered with dozens of small business owners to keep their website protected, maintained and updated.

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care plan
website care plan2

I am so glad I found Tarnya

I tried to do everything myself, it is just not worth the hassle. I am so glad I found you ~ Cristina

Any changes or ideas I have are implemented without delay

Tarnya is easy to contact and communicate with. The fact that any changes or ideas are implemented without delay is a big plus for me.

Peter ~ Driving School

The job has been quickly and professionally

Tarnya is very approachable, knowledgeable and attentive. The job has been quickly and professionally, it is great not having to deal with a large organisation where you get passed between different people. I would highly recommend her.

~ Office Manager - Unit2Go - Cabin construction company

Highly Recommended

I have always found her very swift and efficient to work with. She understands the brief and always gives me what I want the first time. Communication is easy, her response time is quick, and her fees are honest and fair.

John Robertson ~ Animation Director

Let us take care of your website so you can focus on your business.

Peace of mind

Enjoy peace of mind, knowing someone is regularly giving your website some love.

Protect your investment

Protect your investment in your website. We keep their website protected, maintained and updated so you can have confidence that it's online and operating as it should.

Help is available

Clients on a care plan receive priority support.

FAQ

What does the website maintenance plans include?

Our Basic plan includes the following

  • Monthly Software and Security updates including WordPress core, plugins and themes.
  • Daily cloud backups
  • 24/7 Uptime Monitoring
  • Database optimisation
  • Spam and revision cleanups
  • Security scanning
  • A Monthly reporting
  • Access to priority support at a discounted rate.
  • AND includes the following premium licences:  Akismet Spam Filtering, Beaver Builder Pro, Beaver Themer, Powerpack licence, Gravity Forms and premium fonts licence from fonts.com. These licences are valued at over $350 per year.

Why is WordPress Website Maintenance Important

As one of the most important assets in your business, it's vital that you keep your website updated, protected and online.

If your website is offline or has a major issue, this will affect your revenue and your customers.  It's important to be vigilant in today's modern world as the average website will have automated attacks looking for weaknesses, multiple times per day.

You can download our guide to keeping your website safe here: Send me my free guide

How much do WordPress Maintenance Plans Cost?

Our basic website maintenance plans start at $45 + GST per month. Custom care plans for websites that have additional care needs including consulting, e-commerce, custom functionality and content management have additional charges.

The cheapest option is DIY. We offer a guide to help with this: Send me my free guide. We suggest that this option is suitable for people that enjoy doing it but also have some time to keep up with changes and willingness to develop the technical skills to deal with issues such as website going down. Very few of our clients take the DIY option because they find the time it takes to update and upkeep the website makes our basic care plan very good value. 

They appreciate a pro-active service that gives them peace of mind. 

How can I do my own WordPress Website Maintenance

Yes, certainly you can. You can download our guide to keeping your website safe here: Send me my free guide

An important part of website maintenance is managing security. Website security is about balancing the need to make your website secure with the ease of using your website. It is no good if the website is so secure that you can't even access the dashboard of your own website! Read more: WordPress Website Security

Our Plans are highly recommended for the following reasons:
Peace of Mind Expand

Enjoy peace of mind, knowing someone is regularly giving your website some love.
Daily cloud backups, 24/7 Uptime Monitoring, WordPress Database optimisation, spam and revision cleanups are standard.

Receive priority support Expand

Receive priority support. Clients who are subscribed to a website care package receive fast support.

Enjoy the proactive upkeep of your website Expand

WordPress Care Plans cover your website maintenance including software updates and security updates.  WordPress updates, theme framework and plugins updates. Enjoy the proactive upkeep of your website rather than the reactive fixes. This reduces the tyranny of the urgent for you, the business owner knowing that your website is up and running. 

Daily Backups with quick restore. Expand

In the event that your site is hacked or something goes wrong with your hosting, you can be assured you have an archive of daily backups and we will do our best to get your site up and running quickly.

Monthly Report to alert you to SEO or traffic changes Expand

The plan includes SEO rank tracking for keyword phrases and automated monthly reporting including your google analytic site traffic. This monthly report gives you a quick summary so you can get a good overview of how things are going and alert you to any changes.

Some premium plugin licencing is included in the price Expand

Our Care plans also include some premium plugin licencing and font services.

These include the following

  • Beaver Builder and Beaver Themer
  • Powerpack licence
  • Gravity Form
  • Premium fonts licence from fonts.com or Adobe fonts
  • Akismet for spam protection
Higher level plans include consultant services Expand

We are here to help you find solutions to your business problems as well as see the potential opportunities. No matter how well your business runs, there is always room for improvement one step at a time.

In our higher-level plans, we work with you to achieve your online marketing goals.

Are you keeping your WordPress website protected?

Download our guide to understand how to evaluate the success of your website, plus tips that will help you make improvements today!

Send me my free guide

Website Maintenance Services Pricing

Basic

$ 50 +GST per month
  • Essential Care of your website and access to a reduced rate support ticket
  • Monthly Software and Security updates including WordPress core, plugins and themes.
  • Daily cloud backups
  • 24/7 Uptime Monitoring
  • Database optimisation
  • Spam and revision cleanups
  • Security scanning
  • Monthly reporting
  • Access to priority support at a special rate*
  • Includes the following premium licences Genesis framework, Beaver Builder, Powerpack licence, Gravity Forms and premium fonts licence from fonts.com. Valued at over $350 per year just for the licences.
Get Started

Essential

$ 75 +GST per month
  • This plan is suitable if you need regular support tickets
  • Monthly Software and Security updates including WordPress core, plugins and themes.
  • Daily cloud backups
  • 24/7 Uptime Monitoring
  • Database optimisation
  • Spam and revision cleanups
  • Security scanning
  • Monthly reporting
  • SEO tracking for 5 keyword phrases
  • 1 support ticket per month with access to priority support at a special rate*
  • Includes the following premium licences Genesis framework, Beaver Builder, Powerpack licence, Gravity Forms and premium fonts licence from fonts.com. Valued at over $350 per year just for the licences.
Get Started

Custom

From $120 +GST per month
  • The next step up from the essential plan that give more support time per month.
  • Monthly Software and Security updates including WordPress core, plugins and themes.
  • Daily cloud backups
  • 24/7 Uptime Monitoring
  • Database optimisation
  • Spam and revision cleanups
  • Security scanning
  • Monthly reporting
  • SEO tracking for 10 keyword phrases
  • 2 support tickets per month* with access to additional priority support at a special rate.
  • Includes the following premium licences Genesis framework, Beaver Builder, Powerpack licence, Gravity Forms and premium fonts licence from fonts.com. Valued at over $350 per year just for the licences.
Get Started

Note: Discounts available for small non-profit clients and long-standing customers.

Prices do not include hosting.

What our customers say ...

Tarnya is easy to contact and communicate with. That fact that any changes or ideas I have for the website are implemented without delay is a big plus for me! ~Peter AOK Driving School

I tried to do everything myself, it is just not worth the hassle. I am so glad I found you

 

Are you keeping your WordPress website protected?

Download our guide to understand how to evaluate the success of your website, plus tips that will help you make improvements today!

Send me my free guide

FAQ

Is there any contract? Expand

There is no contract for any of the website maintenance plans and you are free to cancel anytime. These plans are offered on a subscription basis and charged a month in advance.

What is a support ticket*? Expand

A support ticket is defined as any small task which would require about half an hour to complete. This would including small styling changes, fix small errors, add testimonials, add blog posts and content changes etc. It does not cover advanced functionality changes like adding an e-commerce shop. If you are on a website care plan additional support time can be purchased in half-hour blocks. Please see my pricing page for my rates.

What happens if my site is hacked or I break it? Expand

Hopefully, the Website Care Package will prevent your site from being hacked. But if something goes wrong, your website will be restored from the daily backup. If you do accidentally break your website, please contact us and give us as many details as possible about what happened.

Learn more about WordPress Website Security here.

Do you support email services? Expand

We do not support email services. Our plans do not include email hosting or hosting. We can assist you with email difficulties on a per hour basis. Most often you need to contact your hosting company. Please read our article on recommended WordPress Hosting.

For email hosting, we recommend Gmail for Business. Gmail for Business has a huge storage, it can be accessed from anywhere, the apps for your phone allow easy configuration as well as extra features. The security is excellent and the spam filtering is better than most.

Does the support time rollover? Expand

No.

How soon will be the support task be completed? Expand

Businesses on Website Care Plans will get priority support. When your site goes down or has a problem you need it fixed fast, we understand that and will endeavour to deal with the problem asap within normal business hours.

What premium plugins are included? Expand

Our WordPress Website Care plans include Beaver Builder, Beaver Themer,  Gravity Forms Premium Licence, WP Rocket for page speed {note: this plugin is compatible with Go Daddy WordPress Managed Hosting} Premium Fonts licence with Fonts.com, Akismet spam filtering and other plugins by arrangement.

What is included in your Website Consultation Call or Meeting Expand

This includes a website review, which will take a detailed look at your website traffic, conversion rates as well as identify opportunities. It also identifies any potential issues like recent Google changes. It is also an opportunity to keep us informed about any changes in your business. Website reviews are there to help advise you on how to make full use of your website, your social media marketing, email marketing etc to achieve your business aims.

 

 

 

Interested in a Care Plan?

Please complete the form below

Please note: If you are a new customer and we have not worked on your website before, we will require a website maintenance audit (details below) before we can begin the website care plan. Please complete the form below and we will contact you to discuss.

Website Care Plans

Website maintenance audit

  1. Complete backup of your website
  2. Upgrade plugins and core software
  3. Check speed and performance
  4. Check malware
  5. Check for broken links

Audit Report

You will receive a report with recommendations to help improve your website or any requirements to bring your website to good standing. This might include SEO, image selection, a theme change, text, or formatting.

Get In Touch!

027 608 2001

1/1 Korau Road, Greenlane, Auckland 1051

tarnya@buildyourwebsite.co.nz

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